Terms and Conditions

 

Cakes

  • Regular size cakes feed approximately 30 people, cakes 50% larger will feed 70 people, this incurs a 50% extra charge
  • All cakes are made of vanilla sponge with jam and butter cream, fruit cakes are made with blended fruit (you cannot see the fruit) and wine. Rum is optional
  • Our cakes are made with vegetable fats and contain dairy products.

 

Cake storage and shelf life

  • Sponge and Chocolate cake will keep for one week after delivery wrapped in clingfilm or foil once cut open.
  • Do not put cakes in the fridge other than fresh diary cream cakes
  • Fruit cakes can last for months wrapped in cling film, and a few years in the freezer

 

Edible Image and Sugar Models

  • When submitting your image for cake ensure you provide the best quality, as the quality may deteriorate when printed.
  • When supplying a digital image, we only accept jpg file
  • Edible Image can be put on almost any cake. There is a £10 charge for each image
  • Editing and altering images may involve extra charge
  • Hand made sugar models to accompany your cake such as a book, mini shoes, teddy bear etc will cost £20 each. Fiqures of people and animals cost £50 each. More elaborate sugar crafted items will be quoted separately.

 

Orders

  • We require 3 – 4 working days on all cakes ordered, occasionally we may not have all supplies in stock to meet demand, please order as early as possible.
  • For highly designed cakes we require 2 – 3 weeks notice to ensure best quality and standard of the cake
  • For last minute urgent request please contact the creative designer, there will be an extra charge for this service.
  • 24hrs after the order of your cake, any alterations will incur a £10.00 extra charge

 

Payment

  • We accept orders by bank transfer Nat West – Sort code 501029 Account 21706573 Designerart Cakes – your reference number (important) or alternatively paypal.
  • Urgent order request bank transfer only

 

Delivery

  • All  cakes are delivered professionally boxed
  • Cakes can be collected from the collection point
  • Alternatively cakes can be delivered with additional cost

 

Cancellation

  • There will be no refund on cakes cancelled less than 5 days prior to collection
  • A £20 administration fee will always be held 24 hours after the order has been placed.